How do I become an AllMums member?
I have problems registering – What can I do?
I cannot log in – What shall I do?
When do I appear logged in and online and when not?
I forgot my password – What shall I do?
How can I invite friends to join AllMums?
Why do I receive so many emails from AllMums?
What do I have to do to receive fewer emails from AllMums?
How can I best use the search options?
When do I become an active AllMum and when do I appear on the start page?
I was offended by an AllMums user – What can I do?
How do I report questionable content?
I don't want to be an AllMums member anymore – How can I delete my profile?
The site maintenance is taking an unusually long time – is that normal?
There are bits missing from my page/some buttons are not working – what can I do?
How do I turn on JavaScript?

AllMums is an oline platform for mothers and is made by mothers for mothers. Irrespective of whether you are already a mother or want to become one, this is the place to meet other mothers, get advice, join various groups, show other mothers your photos or share the best places in your town/city with them. Ask all those questions that are doubtless on your mind, make new friends and create a truly personal space on the internet where your friends and relatives can drop by.

Registering at AllMums is free of any charge. You just need to click on "Register now " and we will lead you through the Registration process. Your profile allows you to introduce yourself to other AllMums. Except for your username, you specify which of your personal data are shown to the other users. You decide, if others see your picture or simply a nice graphic (Avatar); if they can see your children and friends or not. We only need the other fields marked with a * at registration to ensure a smooth registration and use of the site. These are, of course, confidential .

First of all, just check you’ve filled in all the required fields. Thins still aren’t happening? Then just write us an email at contact[at]allmums[dot]co[dot]uk. We will get back to you as soon as possible!

Please check just once more that you’ve typed in the correct username and password. If it still doesn't work, you can request a new password.

NB: Once you've requested a new password and go to use it for the first time, please make sure you don’t accidentally copy any empty spaces with the password. Otherwise, the password won't be recognized.

You appear online as soon as you log in by typing in your username and password. As you leave the site at the end of your visit, you appear offline to the other AllMums. To simplify the logging in process, we’ve set up an automatic login. This means when you next login you can choose to be logged in automatically from there on in. The next time you come to the AllMums site, you will be logged in automatically. So no more getting your knickers in a twist over what username and password you chose.

No problem at all. Just request to have a new password sent to your email. To do that just go to Login and then to Forgotten your password? Then click here. You should receive your new password within a few minutes. If it hasn’t arrived within 15 minutes, please check your spam folder.

NB: Once you've requested a new password and go to use it for the first time, please make sure you don’t accidentally copy any empty spaces with the password. Otherwise, the password won't be recognized.

It is very simple to invite friends to AllMums. As long as you are logged in, you can just click on the Invite friends in the top right of the page. Here you can fill in your friend's email addresses and write them a personal invitation message. And of course, there’s nothing stopping you from telling your best friends about AllMums ;-)

That will be down to the standard settings of your profile for email notifications. You are automatically notified about any AllMums news. If you don't want to receive certain email notifications, you can simply go to Home -> Edit my profile -> Notifications and specify which email notifications you would like to receive in the future and the ones you don’t.

You can separately adjust the group notifications for each group. To dothis, just go to the specific group and there on the left side click on Notifications. Here you can say if you want to be notified about new discussions in the group or about answers to the discussions you started.

Not a problem at all…. You can adjust the settings for your email notifications at any time. You can do so at Home -> Edit my profile -> Notifications. Simply select which notifications you want to receive and you will only receive those that you deem important.

You can separately adjust the group notifications for each group. To do this, just go to the specific group and there on the left side click on Notifications. Here you can say if you want to be notified about new discussions in the group or about answers to the discussions you started.

The search option on the navigation bar and the home page allow you to search for other AllMums, contributions, photos, groups or places in your city. Simply type a keyword as a search criterion, e.g. "childcare". You can choose to search either the entire AllMums site or just separate areas, such as Questions, AllMums, Photos, Groups or Local tips.

You will also find further search options on the Questions, AllMums, Photos, Groups or Local tips pages where you can do a more refined search on topics related to the corresponding area.

Being an active AllMum depends on how many contributions you have written, you have written, how you participate in your Groups and how often you are logged in. If you are really active, your profile will definitely be appearing soon on the start page.

You can report the offender to us. You just go on the profile of the user and click on the button „Report profile“. A pop-up then opens where you can state the reason for the report and give a short explanation.

If you found a photo, question or profile to be questionable, you can simply report it. You can click on the button „Report an irregularity“ which can found on every photo, question, profile and group. A pop-up then opens where you can state the reason for the report and give a short explanation.

We are sorry that you want to leave AllMums. Just send us a short email with your username and your email address at contact[at]netmoms[dot]co[dot]uk and we will delete your profile as soon as possible.

We will be very pleased, if you could add a short explanation as to why do you want to leave AllMums. We'd like to learn from our mistakes and make AllMums better and more interesting for the future.

The maintenance usually lasts no more than a few minutes. If the maintenance sign appears for an unusually long time, just try pressing once Ctrl + F5. That will reload the site.

Press once Ctrl + F5. This will reload the site and any unusual problems will in most cases be resolved.

Mozilla Firefox 1.x / 2.x :

1. On the toolbar click on 'Tools' and then on 'Options'.
2. There choose 'Content'.
3. To activate JavaScript just tick 'Enable JavaScript'.
4. Close the window by clicking OK.

Microsoft Internet Explorer 7

1. On the toolbar click on 'Tools' and choose 'Options'.
2. Choose the 'Security' tab.
3. Then choose „Internet“.
4. Click on „Stufen anpassen“.
5. In the new window scroll down to the middle and search for „Active Scripting“.
6. In order for JavaScript to be activated you should tick the box next to „Aktiviert“. By clicking on the box you can activate JavaScript.
7. Close the windows by clicking „OK“.

Microsoft Internet Explorer 6

1. On the toolbar click on 'Tools' and choose 'Options'.
2. Choose the 'Security' tab.
3. Then choose „Internet“.
4. Click on „Stufen anpassen“.
5. In the new window scroll down to the middle and search for „Active Scripting“.
6. In order for JavaScript to be activated you should tick the box next to „Aktiviert“. By clicking on the box you can activate JavaScript.
7. Close the windows by clicking „OK“.

Safari 3.x

1. On the toolbar click on 'Safari' and then on 'Options'.
2. Choose the 'Security' tab.
3. To activate JavaScript just tick 'Enable JavaScript'.
4. Close the window

Opera

1. On the toolbar click on 'Tools' and then on 'Options'.
2. Choose the 'Advanced' tab.
3. Choose „Contents“.
4. To activate JavaScript just tick 'Enable JavaScript'.
5. Close the windows by clicking „OK“.